New item table features!
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QualityUnder our ISO 9000 Registration, we continually update our facilities and operations to the highest quality standards. Regular internal and external audits maintain that level of excellence. ISO 9000 has revolutionized our business, benefiting both customers and employees.
Customer Friendly• Same Day ShipmentOur large in-stock inventory and automated processing mean same day shipments on almost all orders for standard products.• SamplesQualified customers can receive prompt free samples.• ReturnsNo restocking fee on standard items.• Personal ServiceAlways talk to the same person.
VarietyGuden stocks• 14 varieties of continuous hinge• 5 varieties of gas springs • 9 varieties of butt hinges • 13 varieties of handles and pulls • 8 varieties of specialty hinges • 5 varieties of catches and latches • 12 varieties of lid supports • 6 varieties of slip hinges • various other special hardware • over 2400 standard products in stock
Custom ItemsNon-Stock items comprise half our business! • Modified Standards Many secondary operations are available for customization: cut-to-length, holes, notches, forming and offsets, PEM™ fasteners, springs and finishes. • New Designs With our Computer Aided Design Department and generations of experience in the field, we can quickly provide custom designs and prototypes.
Human TouchJust as important as our advanced technology is our commitment to providing the highest level of personal service. Guden employees, representatives and distributors will always respond quickly, courteously and effectively to all your needs.
AutomationTo give you an unmatched level of service, we employ a fully automated, integrated operations management system that enables us to rapidly fill all your orders. Our automated inventory control system ensures that the products you're looking for are always in stock, in a variety of materials and finishes to match your requirements. And with our integrated communication system, we'll address your faxes and emails promptly and efficiently. But there's no substitute for real human beings in customer support, so a lot of this automation technology is used to enable our Customer Service Representatives to answer any question, while on the phone with you. TermsGuden accepts major credit cards for your convenience. And, as always, qualified customers are extended open account terms. Our liberal return policies allow us to accommodate your revisions promptly and courteously. Low MinimumOur minimum order is only $25. Guden.comThe Guden web site now features • Online price quotations and order placement • Online requests for special pricing and samples • Photos and technical drawings of items • A wealth of design information for hinges and gas springs • Site Search, Site Map and Graphic menus for easy navigation • Download PDF documents • Our main printed catalog • Various specialty catalogs • Design forms and guidelines
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